FAQ
Learn more about Pro-Techs surface solutions for playgrounds and recreational flooring by reading our frequently asked questions and answers.

QHow do I contact you for a quote?

AThere are several ways to get a hold of us. You can click here to be directed to our online quote form. If you prefer, give us a call at 1-330-576-6078. We’ll be happy to discuss your needs and give you a free quote for our safety surfacing services.

Q Why should I choose Pro-Techs Surfacing?

A We pride ourselves on providing superior indoor and outdoor safety flooring products that are backed by an experienced sales team and a highly trained, certified group of installers. Unlike most of our competitors, we provide our clients a turnkey option to install or upgrade their playground or play area: that means we can handle your purchasing experience from start to finish with a single point-of-contact, and you don’t have to deal with multiple contractors.

QIs there maintenance required by me after you complete the job?

AAll of our products are virtually maintenance-free; that means you can be assured in the long-term quality of the surface we apply to your play space with minimal upkeep on your part. Naturally, to best protect your investment, there are follow-up applications that are recommended and available from our professional installation staff. All your options will be explained to you during the sales and/or installation process.

QI’m not sure what the best solution is for our play area, can you help me decide?

AYes! Our professional staff will consult with you and take into consideration all requirements, including your budget, to prepare a proposal that best suits your needs.

QHow long does it take to complete a project?

AProject completion time entails many factors, including weather and the scope of the project. We’ll work with you to create a project timeline up front so that you have a clear understanding of how long it takes to complete your installation. At Pro-Techs, we’re committed to staying on schedule and because we use our own certified installation crews we’re not at the mercy of independent contractors who might have different priorities. When we’re on your site it’s the only job that matters.

QHow long will your materials last after installation? Is there a warranty on your products?

APro-Techs Surfacing offers performance warranties on our Perma-Play product from one-year all the way up to 10 years. Our Perma-Mulch product is warranted for three years. With proper upkeep the life of your play area surface should extend beyond the warranty period.

QWhat are the differences between mulch and your other surfacing options?

AOur Perma-Mulch solution looks like mulch but acts like rubber; it consists of 100 percent recycled tires and is available in a variety of colors. The Perma-Play solution uses cured concrete, asphalt, or compacted stone as a base, but uses rubber as a top course. The color schemes, mixes, and designs are only limited by your imagination. Typically, the Perma-Mulch option is cheaper per square foot than Perma-Play. Of course, there are other specific differences that we’re happy to review with you when discussing your project.

QDo you use recycled material?

AYes, Pro-Techs Surfacing uses 100 percent recycled material for its Perma-Mulch and Perma-Play products.

QHow do I know your products are reliable?

AWe’ve been installing world-class quality surface solutions since 2005, and have installed more than 1.5 million square feet of safety surfacing during that time. Read some of our client testimonials here.

QWho else has used your products?

AWe have a wide variety of customers, from elementary and high schools, day care facilities, child development centers, hospitals, military bases, zoos, and parks to residential play areas. Some of our satisfied customers include the U.S. Army Corps of Engineers, the cities of Joliet and Elmhurst, IL Parks and Recreation Department, Kalida (OH) Athletic Boosters, Ranken Jordan Children’s Hospital (MO), Summa Health Systems (OH), KinderCare Knowledge Learning Centers, and many more!